Physician Satisfaction Survey
V-Care Pharmacy always strives to improve the quality of the services that we provide to our physician and practice
partners, as well as your patients. Thank you for taking a moment to complete this mini‐survey. We truly value your
feedback as it aids our ongoing quality improvement. If you have any questions, please contact 508-202-9993.
Name of Practice/Hospital
Your answer
Email address
Your answer
Phone Number
Your answer
Name of Survey Taker
Your answer
What is your role? (If other, please specify) *
Please rate the following service or experience: Physician satisfaction with administration of specialty programs *
Please rate the following service or experience: Physician satisfaction with clinical content of specialty programs *
Please rate the following service or experience: Your contact/interaction with our Pharmacist(s) *
Please rate the following service or experience: Your contact/interaction with our Pharmacy associate *
Please rate the following service or experience: The speed & accuracy with which your order was processed *
Please rate the following service or experience: Our staff worked on the referral with a sense of urgency *
Please Rate the Following Service or Experience: The service level & helpfulness of our staff *
Please Rate the Following Service or Experience: The way in which your order & non‐drug items (such as administrative supplies) were packaged *
Please Rate the Following Service or Experience: Our ability to dispense the medication to patients on time *
Please Rate the Following Service or Experience: The value of any clinical discussion/interaction you or your practice had with our Pharmacist(s) *
Please Rate the Following Service or Experience: The level of clinical expertise demonstrated by our Pharmacist(s) *
Please Rate the Following Service or Experience: Your satisfaction with our service as compared to other specialty pharmacy providers you may have used *
Please Rate the Following Service or Experience: To the best of your knowledge, please rate your patients’ experience with us *
Why did you start referring to V-Care Pharmacy? (Please check all that apply) (If other, please specify) *
Required
What services or capability would you like to see us add to make your experience even better?
Your answer
Would you recommend V-Care Pharmacy to your colleagues? *
If you would not recommend V-Care Pharmacy to colleagues, please explain why.
Your answer
If you have since stopped referring to V-Care Pharmacy, why did you stop? (Please check all that apply) (If other, please specify)
If you are unhappy with the service, what were you unhappy with?
Your answer
If V-Care lacks the drugs you needed, which drugs specifically?
Your answer
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