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Consumer Preferences
This anonymous survey is meant to understand how consumers interacted with restaurants prior to the COVID-19 pandemic and how interactions and preferences have changed. It will take approximately 5 minutes max to complete it.
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* Indicates required question
Email
*
Your email
What age category do you fall under?
*
0-17
18-24
25-44
45-64
65+
How many people live in your household?
*
1
2
3
4
5+
How many restaurants are within walking distance from your primary location?
*
1-2
3-5
5-9
10+
On average, how much are you willing to spend per meal per 1 person?
*
Under $15
$15-20
$20-30
$30-40
$40-50
$50+
How frequently do you eat out now (pre-COVID-19)?
*
less than 1 time/ week
1 time/ week
2-3 times/ week
4-5 times/ week
6+ times/ week
How frequently do you eat out now (after COVID-19)?
*
less than 1 time/ week
1 time/ week
2-3 times/ week
4-5 times/ week
6+ times/ week
What are your dietary requirements?
Vegan
Vegetarian
Dairy-free
Halal
Kosher
Gluten free
other or none
Clear selection
What is your preferred method of ordering and receiving food (not considering covid-19 restrictions) ?
Third party delivery or pick-up service (uber eats/ skip the dishes/ doordash, etc)
Dine in at restaurants
Call ahead and walk-in pick up
Restaurant delivery (delivery provided by a restaurant)
Online order/phone and walk-in pick up
Clear selection
What incentive would encourage you to order from restaurants during COVID-19? ( rate on a scale of least to most)
*
Smallest importance
Medium importance
Largest importance
Discounts
Increased variety of food
Increased hours of operation
Diversification of dishes
Freebies with orders
Lower delivery fees
Shorter delivery time
Smallest importance
Medium importance
Largest importance
Discounts
Increased variety of food
Increased hours of operation
Diversification of dishes
Freebies with orders
Lower delivery fees
Shorter delivery time
How many meals do you order per person on average?
1 meal
2 meals
3 meals
4 meals
5+ meals
Clear selection
What do you dislike most about ordering food online from restaurants?
Delivery fees
Delivery time
Errors in order
Inability to make changes after placing the order
Freshness
Unclear descriptions of dishes
Clear selection
What category of dining do you order from most often?
Café
Dessert based
Fast food
Fast casual
Family dining
Ethnic / cultural specialization
Dietary requirement based
Clear selection
What do you value the most when picking a new restaurant? (rate on a scale of 1(least) - 5(most) important)
1
2
3
4
5
Health consciousness of the restaurant (if the restaurant is focusing on healthy food)
Online reviews and starred ratings
Price point
Cleanliness
Personal reviews of friends or family
1
2
3
4
5
Health consciousness of the restaurant (if the restaurant is focusing on healthy food)
Online reviews and starred ratings
Price point
Cleanliness
Personal reviews of friends or family
Clear selection
Submit
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