FC Order Taker
Restuarant *
Your Name *
Your answer
Person You are SOCing *
Your answer
Does the Order Taker stay in position and is ready for guests to order? (Face Front Person) *
Does the Order Taker greet the guest with, "Welcome to McDonald's!" in a pleasant voice? Asking if the order is for here (if so selects a TAG number). *
Does the Order Taker smile and use eye contact? *
Does the Order Taker use standard order taking procedures? (asks most common flavor and size) Repeats the order to the customer. *
Can the Order Taker demonstrate how to load and reload gift cards? *
Does the Order Taker explain to the customer; Where to pick up orders to go, and Where to place Table Stand on Table and that their order will be brought out to them? *
Does the Order Taker thank the customer for coming in? *
Constructive Feedback Given?
Your answer
E-Mail Address of Crew to receive a copy of SOC.
Your answer
Please review with crew before submitting
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