Collaborative e-gov services - Online survey of innovators
This survey is part of a study on "collaborative production in eGovernment services" for the European Commission (
). The survey is aimed at those people who are improving public services "from the outside", in order to understand the drivers, barriers and impact of collaborative production.
By collaborative production we understand services that engage citizens/civic associations/businesses in the design, delivery and evaluation of public services, irrespective of the service provider (government, civil society or business).
If you have any other questions regarding the survey or the study, please contact:
Deadline is 30th October 2011.
What is the name and URL of your service?
When was the service set up?
What are the approximate yearly running costs (tech and non-tech)?
How is your service funded?
Free service based on voluntary work
Paid service (including mixed options such as freemium)
NGO funding (grant, etc.)
Please provide some data on uptake of your services such as: number of registered users, number of active contributors, number of unique visitors per month, other metrics you use
What are the reasons for setting up the service (mark top three):
Desire to make a difference
Direct request from government
Personal visibility and "kudos"
Copy from other similar services
Identified need not covered by existing services
What are the most important barriers to your initiative (mark top three)?
Difficulty in getting data from the administration
High cost of running the service
Low interest of the public
Low visibility of government-related initiatives (e.g. compared to social apps)
Lack of contributors
Lack of effective business model
What was public administration attitude to your initiative?
Are you providing any other collaborative e-government service? (if yes, please provide us with an URL)
What is your country of residence?
What is your gender?
How old are you?
younger than 25
What is your current occupation?
not employed (unemployed, student etc)
What is your level of education?
University Degree (bachelor, MA)
Could you provide us with your contact details (name and e-mail)?
if you provide us with your personal data, we will use it only to for this study purposes (possible follow-up after the survey). Should we wish to use it for any other study or research purpose, we will ask for your permission first.
Any final comment?
Would you like to add other relevant information, or recommendations to the European Commission, or other?
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