This HVACPro business operating processes and staff training training needs analysis is designed to quickly help clients compare their operations to best practice to identify which operating and work delivery procedures along with their staff training needs. Check to see if any or all poor profitability symptoms exist in your business that you may want to quickly fix.
If you have one or more of
these common 4 poor profitability symptoms below, then continue with this powerful way to quickly find solutions
available 24/7 to implement procedures and forms.
- Poor Cash Flow: Cash flow is one of the essential
aspects of operating an HVAC business. Cash flow shows the money flowing into a
business from sales. Interest payments received any borrowings and the amount
of money flowing back out of your business. Cash flow should not be confused
with profit - they are different concepts.
- Low or Cyclic Revenues: They have
low or cyclic revenues. Poor or no business-to-business lead generation program
is attributed to cyclic revenues and inadequate cash flows. Poor lead
generation can result in catastrophic cash flow problems. Also known in our
industry as a “feast or famine” sales cycle.
- Poor Customer Retention:
They have poor customer retention, which is a death knell for any service-based HVAC business. All HVAC businesses rely on customer retention to keep their
companies flourishing and growing. The key to success is not a one-time buyer but the repeat buyer. Repeat
buyers keep returning and become the base of your business that you can rely on
for future business.
- Poor Employee Recruiting/Retention: They have poor employee recruiting and
retention, preventing them from finding, getting, and keeping good people. Low
morale is the leading cause of employee turnover and is a massive barrier to
effectively retaining your best employees. According to Sirota Survey
Intelligence and the authors of The Enthusiastic Employee, 63% of those who do
not feel treated with respect intend to leave within two years.
