Business owner questionnaire
Please provide your answers to the following questions to kick off the user experience review process. The more detail you can provide, the more context we have when conducting your site review.

Please allow approximately 10 to 15 minutes to complete the questions.
Email address *
Your name *
Your website URL *
Please briefly describe your product/service offering. *
How long have your products/services been available to your customers? *
How are your products/services made available? (e.g. only online, retail stores, phone enquiries) *
Required
Please describe your target audience (demographics – e.g. age group, male/female, location, employment, income, education etc.) *
Please describe the key task or tasks that a customer would engage in on your site (.e.g. browse or search for specific product, make a selection, proceed to check out to purchase product. Reads about your services, subscribes to get ongoing access to information.) *
What is your value proposition and what makes it different to your competitors? *
What problem does your business solve? *
What is your customer retention rate? *
Will/do your customers refer other people they know to your company? *
How do you plan to evolve your product/service over time? *
How do you measure success for your products/services? *
What are the current issues on your web or mobile site that you are aware of? *
How would you rate the user experience of your current web/mobile site? *
Very poor user experience
The user experience is amazing!
Do you currently have Google analytics (or similar) to capture site metrics? *
What best describes the type of site do you have? (you can select multiple) *
Required
What outcomes would you like to achieve from this UX review? *
Which review service would you like to purchase?
Clear selection
Anything else you would like to add?
Submit
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This form was created inside of WebGenesis.