Cobalt Baking Company - Survey
We are conducting a survey to find out what you think about the service experience when shopping at Cobalt Baking Company. Please answer the following questions. All information in this survey will be kept strictly anonymous. Thank you so much!
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Did you shop alone or with others? If you did not shop alone, please type in the number of people in your party: *
How did you first hear about this company? *
How did you pay for your purchase? *
Pricing
Prior to purchasing, it was easy to find the pricing of goods sold at this bakery.  *
Strongly Disagree
Strongly Agree
The baked goods purchased were of good value for the money. *
Strongly Disagree
Strongly Agree
Your preferred method of payment was accepted at this bakery. *
Strongly Disagree
Strongly Agree
Hospitality
You waited a reasonable amount of time, if any, physically in line or after submitting an inquiry virtually, before interacting with the staff. *
Strongly Disagree
Strongly Agree
The staff who interacted with you gave you their individual attention. *
Strongly Disagree
Strongly Agree
The staff who interacted with you was courteous and respectful. *
Strongly Disagree
Strongly Agree
Information
The staff who interacted with you was knowledgeable about the baked goods offerings available. *
Strongly Disagree
Strongly Agree
You would like to have more information about the ingredients that went into each item purchased. *
Strongly Disagree
Strongly Agree
You would like to have more information about the baking process. *
Strongly Disagree
Strongly Agree
Satisfaction
You are likely to purchase from this bakery again. *
Strongly Disagree
Strongly Agree
You would recommend this bakery to your family and friends. *
Strongly Disagree
Strongly Agree
Could we improve the service to better meet your expectations?
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