Phix Warranty
This Phix warranty is only available for residents of the US. Phix users outside of the US should see their vape shops for their warranty.
E-mail Address *
Full Name *
I understand the Phix warranty is limited and good for 90 days. *
Please upload or email a copy of your receipt, bank statement, or other proof of purchase. If you purchased from,, or, please enter your order number instead. *
Receipt upload
Number of PHIXes you want replaced
You MUST show proof of purchase for ALL devices. Your devices must qualify for the 90 day limited warranty.
Where did you purchase your device? *
When did your device stop working? *
What's wrong with your device?
The following questions are for survey purposes only, and will not affect your warranty.
How do you usually charge your Phix?
Did you buy a Basic Kit or Starter Kit?
(Starter Kit contains a single Original Tobacco Pod)
Please provide your FULL shipping address including your City, State, and Zip Code: *
Questions, comments, or concerns? Let us know.
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