This Phix warranty is only available for residents of the US. Phix users outside of the US should see their vape shops for their warranty.
I understand the Phix warranty is limited and good for 90 days.
Please upload or email
a copy of your receipt, bank statement, or other proof of purchase. If you purchased from
, please enter your order number instead.
I will upload a photo of my receipt, bank statement, or purchase history below.
I have already, or will email you proof of purchase.
I do not have anything; please email me with other options.
Number of PHIXes you want replaced
You MUST show proof of purchase for ALL devices. Your devices must qualify for the 90 day limited warranty.
More (please note in additional comments)
Where did you purchase your device?
PHIXVapor, MajorLeagueVapers or BrewellMFG
Online VAPE Shop
Brick and mortar vape or tobacco shop
Ebay or Amazon
When did your device stop working?
It didn't work coming out of the box.
It worked coming out of the box, but did not charge.
It worked for a few days, then stopped working.
It worked for less than 3 months, then stopped working.
It worked for over 3 months, then stopped working. (Phix will contact you with another option because you are out of warranty)
What's wrong with your device?
Inside slides out of sleeve
The following questions are for survey purposes only, and will not affect your warranty.
How do you usually charge your Phix?
PC or laptop USB port
My phone's charging block, then charging through a wall outlet.
Car USB port
Did you buy a Basic Kit or Starter Kit?
(Starter Kit contains a single Original Tobacco Pod)
Please provide your FULL shipping address including your City, State, and Zip Code:
Questions, comments, or concerns? Let us know.
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