BREAKFAST SHIFT VISIT
Certification Checklist
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Date *
MM
/
DD
/
YYYY
Location *
Operations Leader
SECURITY
Drives around building to check for security, suspicious activity, trash in the parking lot
1 point
Clear selection
Maintains security by adhering to backdoor policy
1 point
Clear selection
SYSTEM TOOLS & ADMINISTRATION
Turns on equipment necessary for breakfast. Utilizes equipment turn on checklist
1 point
Clear selection
Reviews communication log and checks e-mail. Reviews current SMG scores.
1 point
Clear selection
TTM's openers into position reviewing: Flow Charts, Time Goals, Clean as you go
1 point
Clear selection
Prints & completes Prep Chart, makes changes based on sales, weather, local events
1 point
Clear selection
Bin Charts & Pull Charts printed and posted
1 point
Clear selection
Sets up DOP and positioning guides for DP 1 by 6:30. Dp 2&3 by 10 and utilizes Plays
1 point
Clear selection
Utilizes POPDR to evaluate restaurant prior to breakfast open
1 point
Clear selection
Completes walk-thru through in all 6 zones using Rush Ready Checklist prior to opening
1 point
Clear selection
Utilizes Rush Ready checklist during walk-thru
1 point
Clear selection
Lot Check, Garbage and lot cleaned by 6:30
1 point
Clear selection
Checks for store organization, potential product outages
1 point
Clear selection
OPENING FLOW
Completes assigned manager tasks on opening flow chart by utilizing jolt lists
1 point
Clear selection
Sanitizer online 1/4 6" deep pan
1 point
Clear selection
Monitors Flow Chart Time Goals every 30 minutes and checks progress of openers
1 point
Clear selection
Oil Management procedures are in compliance and followed. Safety procedures followed.
1 point
Clear selection
Power Soak sink filled, dishes, utensils, equipment being washed & sanitized
1 point
Clear selection
Re-heats are properly heated per procedures
1 point
Clear selection
Product drops handled at the appropriate time to be rush ready with fresh product
1 point
Clear selection
BANKING
All opening banking procedures are completed properly
1 point
Clear selection
BREAKFAST LEADERSHIP
TTM each employee INTO position, linking personal goals to Plays & Commitments
1 point
Clear selection
TTM each employee THROUGH position and follows-up on Plays and commitments
1 point
Clear selection
Re-Caps performance on Plays and Commitments with each employee (TTM OUT)
1 point
Clear selection
Sets Personal goals for their next shift and says "Thank You" to each employee
1 point
Clear selection
Balances focus on breakfast service with Customer 1st Culture while completing open
1 point
Clear selection
Ensures Food Safety, Security, and Safety measures are followed at all times
1 point
Clear selection
Conducts walk thru's appropriately in each zone, maintaining mobility with impact
1 point
Clear selection
Identifies slow points in service by observing positional cycles & gives direction
1 point
Clear selection
Follows drop charts / bin charts to maintain proper product levels. Adjusts if necessary
1 point
Clear selection
Monitors product quality and hold times
1 point
Clear selection
Anticipates & handles unexpected problems in a PROFESSIONAL manner
1 point
Clear selection
Assigns, monitors, and follows up on completion of Food Safety Log
1 point
Clear selection
Breakfast transition into lunch checklist completed by utilizing jolt lists
1 point
Clear selection
Manages breaks to ensure they are on schedule
1 point
Clear selection
Records and enters breakfast waste. Pulls items for tomorrow's breakfast
1 point
Clear selection
Returns Store to JUST OPENED LOOK. Restaurant is Neat, Clean, & Organized
1 point
Clear selection
Reviews the condition of restaurant and recaps performance with incoming Manager.
1 point
Clear selection
PRODUCT OUTAGES
Product outages longer than 2 mins
1 point
Clear selection
What Time? What Product,? How long was the wait?
What Time? What Product,? How long was the wait?
What Time? What Product,? How long was the wait?
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