Consumer Attitudes Towards Shopping Online

The purpose of this questionnaire is to gain a greater understanding into consumer attitudes when shopping online, particularly in terms of the degree of risk perceived by the consumer during this method of purchasing. All information collected will remain anonymous and be used purely for the research purposes of my BA (Hons) degree. Thank you for taking time out to contribute to this study.
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    13. Shopping online saves time
    14. Online shopping is secureĀ 
    15. Online shopping saves money
    16. Online delivery is quick
    17. I prefer shopping online to traditional shopping
    18. Product descriptions are accurate online
    19. Product information is sufficient online
    20. My personal details are safe online
    21. When shopping online i hesitate to give my card details
    22. I experience technical issues when purchasing online
    23.I have had bad experiences while shopping online
    24. A bad experience would put me off making future purchasesĀ 
    25. I purchase from websites i am not familiar with
    26. I am often satisfied with my online purchases
    Please enter one response per row