Ponderosa Guest Survey
We are students Abby, Camille, and Esther working on a Business Operations Research project for our Management class and would appreciate your time!
How did you find out about Ponderosa? *
What do you like best about Ponderosa? *
Your answer
What facility improvements, if any, would you like to see?
Your answer
Have you visited our website? *
If yes, please rate its visual appeal and accessibility.
poor
excellent
If yes, is there any information not already on the website that would be helpful?
Your answer
What social media platforms do you use? *
Required
What online review sites do you visit? *
Required
What influence do online reviews have on your decision to visit Ponderosa? *
no influence
complete influence
Do you interact with businesses on social media? *
Rate your satisfaction with our pricing. *
poor
excellent
Rate your satisfaction with our location and/or camp environment. *
very dissatisfied
extremely satisfied
Would you like to explain any of your ratings?
Your answer
Describe the reputation/image of our camp. *
Your answer
Rate our guest service and your interactions with staff. *
needs improvement
excellent
Rate the quality of our dining hall food. *
needs improvement
very delicious and appealing
What do you think of our menu/food selection?
Your answer
Rate our activities/recreation. *
stale
exciting
Would you like to elaborate on any of ratings?
Your answer
What did you do during your free time? *
Your answer
What products/services can be improved?
Your answer
What new products/service should be offered?
Your answer
How likely are you to visit Ponderosa again? *
not likely
extremely likely
Would you recommend Ponderosa to others? *
What is your age? *
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