Mt Ruapehu 2020 Season Pass Refund Request
Please ensure you have read the Terms and Conditions BEFORE submitting this form to ensure you are eligible. Only those who have purchased a Season Pass warranty will be considered for a refund.

After you fill out this refund request, we will contact you to go over details and review your request. We aim to reply to you within 72hrs of your request, but please feel free to contact us at

Please note this is valid only for 2020 Season Passes. It is now too late to apply for a refund on 2019 passes.
Email address *
Full Name *
Date of Birth *
Contact Telephone *
Did you purchase a Season Pass Warranty? *
What are you after *
Reason *
Preferred contact method *
Terms & Conditions
2020 Season Pass Terms & Conditions
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