Customer Satisfaction Survey
Thank you for taking this brief survey! We are interested in your honest opinions so that we can continue to improve our customer support. Be assured that all answers you provide will be kept in the strictest confidentiality.
Overall, how satisfied were you with the experience with our customer support? *
How knowledgeable was the customer representative who assisted you? *
How responsive have we been to your questions or concerns about our product? *
How satisfied are you with our projected lead times? *
How would you rate our packaging on a scale of 1 to 10 with 1 being the lowest and 10 being the highest? *
Bad packaging
Good packaging
Overall, how would you rate our delivery on a scale of 1 to 10 with 1 being the lowest and 10 being the highest? *
Bad delivery
Good delivery
How would you rate the quality of our product? *
Low quality
High quality
Based on your interaction with our customer support team, how likely is it that you would recommend CONCEPT ELEVATOR GROUP to a friend or colleague? *
Very unlikely
Very likely
How likely are you to purchase our product again? *
Required
In your opinion, how can Concept Elevator Group improve? *
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