NMS Technology Issues
There are a number of things that you may block your Distance Learning experience, this form is the portal for students and families to get help. Please step through the questions and submit the form and there will be a direct contact follow up.
- When there are more than one students that require assistance, just enter in one student's name in the first section.
- When you are having more than one issue with the technology or log ins, please use an additional copy of this form for each problem.
If you have any questions, please email the NMS School Technical Specialist at
This page has 4 required questions, please make sure to complete those questions.
Email Address of Contact:
Name of Person Making this Request:
Phone Number of Contact:
Name of Student
Student ID # (if known):
Device the Student is Using:
Type of Device (please give brand, model type or operating system if known)
Select What Problem You Are Experiencing:
Need to Reset Password
Problem with Zoom
Not Able to Log On to Device
Not Able to Log into Google Drive
Problem with StudentVUE or ParentVUE
Issues with Clever
Issues with Schoology
Other Device or Technology Issues
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This form was created inside of Northshore School District.