Help Redesign the DC Metro Farecard Machine!

Hi all,

For a really interesting class project, I need to collect data from a variety of sources to better understand how people use the DC Metro farecard machines and to present ideas for improvement.

Please take a few minutes to tell me about your experiences - good or bad!

Here's a link to a series of images to support you as you take the survey:

If you have questions about this survey or its purpose, please contact Jes Koepfler at koepfler[at]umd[dot]edu