~ACES (Agency-Client Experience Survey)...  Client Feedback for the Badiner Insurance & Financial Services Agency (760-203-4567)
As professionals, we want to serve you and all our clients well. Please share your experience with us so that we can improve our service. (Survey Time = about 1-2 minutes, literally)
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ADMIN ONLY - https://docs.google.com/forms/d/1i3ETiDHrHHCrrafhCx0Qp0Nu8NDzn2rbHuRnnBoN0kc/edit
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Who from our staff served you?
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When did you receive service?
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DD
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YYYY
What department category best describes your request?
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Which Life Insurance product was your primary request? (If applicable)
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Which Financial Services product was your primary request? (If applicable)
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Which Commercial Insurance product was your primary request? (If applicable)
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Which Personal Insurance product was your primary request? (If applicable)
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What was the purpose of your call?
How friendly was the staff member?
Unfriendly
Friendly
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How knowledgeable was the staff member?
Weak
Strong
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How well did the staff member complete your request?
Weak
Strong
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Which Service Offerings did the staff member offer?
What can we do to improve our service?
Which other resources did you use on this topic?
How likely are you to refer someone you know that would appreciate our service?
Unlikely
Very Likely
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Your Name *
Your Email *
Your Phone *
Overall, how satisfied are you with your experience with us? *
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