Housing Placement/Counseling Satisfaction Survey
Thank you for giving Community Action Agency of Northwest Alabama the opportunity to help you with your Housing needs. Please help us by taking a few minutes to fill out this survey to tell us if you were pleased with our services. We want to make sure we have done our job by counseling, budgeting and informing you about other resources in this area.
What County do you live in? *
How would you best describe your experience with our housing staff? *
How would you rate our counselors knowledge? *
Poor
Excellent
How would you rate our counselors understanding of needs? *
Poor
Excellent
How would you rate our counselors professionalism? *
Poor
Excellent
Were your questions or issues resolved after completion of your housing placement/counseling session? *
Did the Housing Counselor go over or help create a budget of your finances with you? *
After meeting with the Housing Counselor, did you gain a better understanding of how to budget finances on your own?
Have you ever attended a Financial Literacy Class? *
Do you own your home or rent? *
Have you ever attended one of our First Time Homebuyers Class? *
Did you receive a copy of the Fair Housing Information? *
How did you come to know about Community Action Agency of Northwest Alabama? *
How would you rate your overall satisifaction with our agency? *
Very Dissatisified
Very Satisified
Have you ever been a consumer of Community Action services in the past? *
If you answer NO to this question then please skip the next question.
What program or assistance did you receive from Community Action?
Please share your comments concerning your housing placement/counseling experience. Submit your name and address if your would like more information on the Financial Literacy Class.
Your answer
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