Workshop on "MANAGING COMPLAINTS RESPONSE MECHANISM (CRM)"
December 07-10, 2018
Bangkok, Thailand

The information gathered through this form will be used to assess your application against workshop selection criteria. Community World Service Asia will not share your information externally.

Name:
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Sex:
Age:
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Educational Qualification:
Passport Number:
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Name of Organization:
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Country
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Present Designation:
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Department:
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When did you start working at this organization (Day/Month/Year)
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Phone No (preferably WhatsApp number)
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E-mail:
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Mailing Address:
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Website of the organization (if any):
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Supervisor’s Name:
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Supervisor’s e-mail:
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Q. What is the nature of work of your organization?
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Q. State the department in which you work?
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Q. List your key responsibilities at work?
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Q. Do you have an effective internal Complaints Response Mechanism (CRM) for staff in your organization?
Q. Do you have an effective external CRM for partners, community etc.?
Q. What limitations do you face while implementing CRM?
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Q. What areas of complaints management would you like to improve within your organization?
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Q. Who is primarily responsible to lead CRM within your organization?
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Q: List your expectations from this workshop:
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Q. How did you hear about this event?
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