Remote Learning Troubleshooting Form_Bishop Woods School
Student Last Name
Student First Name
Student ID (Lunch #) - If known (Speeds up process!)
What is the problem you are experiencing?
Unable to connect to wifi
Unable to log in to device; need username and password (chromebook or iPad)
Unable to access Google Classroom
Unable to join Google Meet live session
Device is not working (please add information about what is not working in next question)
Device is physically damaged (please add information about the damage in the next question)
If your problem wasn't listed or you need to add more information about the problem listed above, use the space below.
Parent Phone #
If this form was completed by someone other than the parent, who was the form completed by? Please write your full name. (Staff, this will allow me to follow up with you and to ask further questions.)
What is the student's current status?
Hybrid Grades K-5
Hybrid Cohort A
Hybrid Cohort B
Someone will be in touch with you to assist with any issues you are facing ASAP. We appreciate your patience as we try to assist our many families.
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This form was created inside of New Haven Public Schools.