LIBRARY USER SURVEY
The library department wants to thank you so much for giving us the opportunity to serve you better.As one of our key resource persons, we kindly request you to rate our facilities and services.Thank you
SECTION A :BIO DATA
Which programme are you undertaking? *
Which is your mode of study? *
Year of study *
Which is your Campus? *
Required
How frequent do you visit the library? *
SECTION B: LIBRARY SERVICES AND FACILITIES
Please rate our library collection using the these scale (1. Poor, 2. Fair, 3. Good, 4. Very Good, 5.Excellent)
Are our library books currency,relevance and availability *
Ratings
Circulation Desk(borrowing and returning books) *
Ratings
Digital Library Resources and Services *
Ratings
Accessibility of E-resources *
Ratings
Selective Dissemination of information(assistance from library staff on a given service/section) *
Ratings
Sitting Arrangement *
Ratings
Shelve Arrangement *
Ratings
Lighting *
Ratings
Lighting *
Ratings
Cleanliness *
Ratings
SECTION C: SERVICE DELIVERY
Promptness of our services *
Required
Courtesy of our Staff *
Required
Professionalism *
Required
Any other comments or suggestions? *
SECTION D: CHALLENGES
Do you experience any challenge(s) while accessing the library? *
OVERALL REMARKS
What do you like MOST about our facilities and services ? *
What do you like MOST about our library staff? *
What would you want MOST improved in our facilities and services? *
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