Access the Dales – Your Experience Matters
Access the Dales 2026-2027
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Email *
About the person using Access the Dales
Are you completing this form as: *
Was this your first time using Access the Dales? *
Which Access the Dales hub/location did you visit? *
Which equipment did you use? *
Who did you visit with? *
 Booking your visit 
How easy was it to find the information you needed before your visit?
Scale: 1 Very difficult – 5 Very easy
*
How easy was it to book the all-terrain wheelchair?
Scale: 1 Very difficult – 5 Very easy
*
Did you have enough information before your visit about parking, toilets, accessibility, the route and how to find the equipment? *
What could we do to make the booking process easier? *
Arriving at the hub 
How easy was it to find the Access the Dales hub and equipment?
Scale 1–5
*
How would you rate the welcome/support you received at the hub?
Clear selection
Did you feel confident using the all-terrain wheelchair after the introduction/instructions? *
Was there anything that would have made arriving and getting started easier? *
Your countryside experience
Overall, how would you rate your Access the Dales experience?
Scale 1–5
Clear selection
Did the all-terrain wheelchair enable you to go somewhere you would otherwise have found difficult or impossible to access? *
What did you enjoy most about your experience? *
How did being able to access the countryside make you feel? *
Required
Were you able to take part alongside your family or friends rather than being separated from them because of accessibility?

(This question is particularly valuable for funding evidence because it measures social inclusion, rather than simply whether someone enjoyed the experience).

*
How often would you normally visit the countryside without Access the Dales? *
Barriers to accessing the countryside 
Before discovering Access the Dales, what barriers made it difficult for you or the person you support to access the countryside?
Tick all that apply:
*
Required
Has using Access the Dales made you feel more confident about visiting the countryside again?
Scale 1–5.
Clear selection
What is the biggest barrier that still prevents you from accessing the countryside more often? *
The difference Access the Dales made

(This is the section is important as it will give us excellent quotes and evidence for grant applications.)

Without Access the Dales, would you have been able to have this countryside experience?
*
Did your experience have a positive impact on your wellbeing?
Scale: 1 No impact – 5 A significant positive impact.
*
Did your experience increase your confidence to try other outdoor activities or countryside visits?
Scale 1–5.
*
In your own words, what difference did Access the Dales make to you or your family? *
Is there somewhere in the countryside you would love to visit but currently cannot access? *
Finally 
How likely are you to use Access the Dales again?
Scale 0–10.
*
How likely are you to recommend Access the Dales to someone else?
Scale 0–10.
*
Is there anything else you'd like to tell us about your experience?
 
*
May we use your comments anonymously in reports, funding applications and publicity?
Clear selection
May we contact you to hear more about your experience or develop a case study? *

Please finish this sentence: Without Access the Dales, I would not have been able to…

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Thank you for taking the time to complete this evaluation.
Best wishes from the Access the Dales Team
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