Customer Satisfaction Survey
QTEC Technology Co., Ltd.

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Objective
This survey made for collecting customer satisfaction on the services that provide by QTEC Technology Co., Ltd.  
The company will conduct the result of surveying to analyze and continuous improvement our services.
Part 1 : General information
Name-Surname *
Company Name
Tel No. / Line ID / E-mail (contact for reward) *
Position *
Part II : Topic of satisfaction surveys
Please rate your score by checking √ into the column
2.1 How satisfied are you with Working Process *
Outstanding
Above Average
Average
Below Average
Poor
No information
2.1.1 Speed of Service
2.1.2 Efficiency of communication way
2.1.3 Service time
2.2 How satisfied are you with Customer Service *
Outstanding
Above Average
Average
Below Average
Poor
No information
2.2.1 communication obviously from Customer Service
2.2.2 Customer service is always friendly and have politeness
2.2.3 Completeness of information and the answer is correctly
2.3 How satisfied are you with Quality of Service *
Outstanding
Above Average
Average
Below Average
Poor
No information
2.3.1 Accuracy of Billing document
2.3.2 On time of Billing
Additional information
What is the first thing that you think about QTEC? *
Required
Overall satisfaction with QTEC, Please fill in number 1 to 5 *
5
4
3
2
1
Service
Price
Delivery
Speed of Quotation offering
Quality of Products / Services
Suggestions / Comments
Submit
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