Many homes and businesses have been reporting much slower speeds than promised. Some even slower than their existing ADSL connection. Others have found themselves without an internet connection at all! Sometimes for a period of weeks or months. And with the NBN, no internet means no phone line. That can cause real problems, especially if you have an alarm system or lift.
If it's your businesses phone line that stops working it can be disastrous.
Aussie Broadband have setup their own connection to each NBN point (POI). Essentially they have their own network within the NBN and will only sell connections up to a maximum of 80% of capacity in any area. If you've experienced "congestion" with other NBN providers you'll appreciate how frustrating it can be.
Check out the latest Australian Competition and Consumer Commission report (July 2018);
Aussie broadband DO NOT offer unlimited NBN plans. Companies that do are hiding the fact that the congestion on their networks seriously limits the amount of data that can be downloaded anyway.
- Check your cable connection and re-terminate the plug if required- Clone your previous WiFi settings so devices automatically reconnect- Run speed tests and advise you if you should consider new cabling or points- Ensure your new phone service (if required) is properly re-routed through the existing wiring within your property- Configure the modem and phone line for any CCTV, lifts, alarms or medical services within the property