ConsignPro Support Request
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Welcome to our new support ticketing system.

To initiate a new request for technical support, please complete the form below.  Fully-completed forms will be responded to in the order in which they are received.

Requests are responded to during the business hours of 9am and 4pm ET.  Please monitor email for problem resolution or additional questions.

Depending on the issue, we may or may not need to call you on the telephone.

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Email *
Store Name *
Your Name *
Phone Number *
Is your store on the Annual Support Plan? *
Team Viewer ID (REQUIRED)

Requests submitted without a working Team Viewer ID will be ignored.

You can get a Team Viewer ID either under the Help menu at the top of ConsignPro or by visiting www.consignpro.com/help and allowing Team Viewer to run.  Do not close the Team Viewer window until the problem has been resolved.

If you need help retrieving a Team Viewer ID, please consult with a local tech in your area.
 *
ENTER NUMBERS ONLY

Describe the issue that you are having.  Please be as detailed as possible, referencing consignor #, item #, or other identifiers that can help us better understand the problem.

Requests submitted without a DETAILED description of the issue will be ignored.
 *
I would be interested in getting a demo of SimpleConsign.
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