Cambridge Local First Survey on Customer Engagement
Cambridge Local First is a non-profit network of 500 locally owned and independent businesses formed in October 2005 to build a strong local economy and a vibrant community. Our mission is to support, promote, and celebrate a “Local Economy Community” by educating the public and government about the significant environmental, economic, and cultural benefits of a strong local economy.

This survey is to help us better understand the impact of the implementation of the Cambridge Cycling Safety Ordinance and accompanying new bus lanes on local and independent businesses in Cambridge.
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What is your first and last name? *
What is the name of your business? *
What is the address of your business? *
Please choose the category that most closely applies to your business: *
Required
Are you an owner or manager of the business? *
Customer Demographics
How do your clients travel to your business?
1-25%
25-50%
50-75%
75-100%
Walk
Bike
Drive
Public transit
Other
Where do your customers come from, geographically?
1-25%
25-50%
50-75%
75-100%
Cambridge
Neighboring towns
Regionally, but further than 50 miles away
Outside of Massachusetts
Which are your customer age demographics
1-25% of customer visits
25-50% of customer visits
50-75% of customer visits
75-100% of customer visits
Under 35
35-55
55+
Clear selection
How long do customers spend in your business?
1-25%
25-50%
50-75%
75-100%
15 minutes or fewer
15-30 minutes
1 hour
1-2 hours
2+ hours
What is your familiarity with the City of Cambridge's ongoing efforts to implement a network of protected bike lanes in Cambridge?
How knowledgeable are you about these ongoing changes?
No Knowledge
Very Knowledgeable
Clear selection
Have you received communications in regards to the Cycling Safety Ordinance?
Clear selection
How do your customers access your business?
1-25% of customer visits
25-50% of customer visits
50-75% of customer visits
75-100% of customer visits
Walk
Bike
Drive (car)
Public Transportation
Online
Other
If you would like to provide additional information, please do so here.
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This form was created inside of Harvard College.