By booking a place on this training, you agree to the following terms and conditions:
Respect & Participation
This training is designed to be a supportive, inclusive, and participatory environment. All attendees are expected to respect the experiences, perspectives, and contributions of others throughout the event, both in-person and online. Discriminatory, disruptive, or disrespectful behaviour will not be tolerated.
Payment
Invoices will be sent out before the training - your place on the training will only be confirmed after PublicServiceWorks has received full payment.
Cancellations & Refunds
Cancellations made 6 weeks prior will receive a full refund.
Cancellations made after this (and more than 4 weeks/ 28 days, before the training) will be eligible for a 30% refund.
Cancellations made under 4 weeks/ 27days before the training are not eligible for a refund.
If you are unable to attend, you may nominate someone else to take your place, subject to prior written agreement with the trainers.
If we need to cancel the training due to unforeseen circumstances we will arrange for an alternative date or offer a full refund to participants.
Changes to Programme
We reserve the right to make minor changes to the schedule, facilitators, or format (e.g., in response to illness or unforeseen circumstances). Any major changes will be communicated in advance.
Accessibility & Online Participation
If you have any access requirements (in-person or online), please let us know in advance so we can make appropriate arrangements.