Disconnect/Cancel Service
To disconnect service, complete and submit this form. Please do not submit an online service application more than fourteen (14) calendar days in advance because the request will be voided. Please submit closer to your needed date. We require a minimum of three (3) business days to process and complete your request. If your request needs to be completed sooner than the three (3) day minimum, please call 615-355-5740 and speak to a customer service representative.
*** YOU MUST HAVE YOUR ACCOUNT NUMBER FOR THIS REQUEST *** It can be found on a current billing statement from Smyrna Utilities or by calling 615-355-5740.