Affordable Automotive - 60 Second Survey
This survey includes 3 informational questions and 8 rating questions. Your ratings and comments go directly to us, the owners, Edmund Hardaway and Mike Brown. Our goal is for our employees to wow you every time you come in. When they do, we like to hear about it and applaud their efforts. When they fall short, we have work to do to help them improve, so we appreciate your honest feedback.
Which shop did you visit? *
What is the Repair Order number at the top right of your invoice? *
If you don't have it handy, please enter your name
Your answer
When did we complete the repair? *
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Please rate the quality of our repair work (5 is Wow! excellent quality work): *
Please rate the time it took us to finish the repair work (5 is Wow! that was a lot faster than promised): *
Please rate the price we charged you (5 is Wow! that's a great price) : *
Please rate our communication with you during the diagnosis & repair process (5 is Wow! great communication beginning to end) *
Please rate the cleanliness of our facility (5 is Wow! your shop is clean): *
Please rate the knowledge of our employees who interacted with you (5 is Wow! they really understand my car) *
Please rate the attitude of our employees (5 is Wow! they're happy and friendly): *
Please give us an Overall rating (5 is Wow! great shop): *
We'd love to read your comments if you have time:
Your answer
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