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Customer Satisfaction Survey
Please take a moment to help us continually improve our services we provide for you and your beloved animals, any feedback is very much appreciated
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Ease of booking an appointment or procedure either by phone or online, including availability
Poor
Satisfactory
Excellent
Reception area- Overall impression e.g layout, decor, cleanliness, client and animal care information/posters, booking in experience
Poor
Satisfactory
Excellent
Consultations/Appointments- Take into consideration length of appointment, thoroughness, explanation/communication, waiting time etc
Poor
Satisfactory
Excellent
Procedures/ Operations- Take into consideration hand-over of your pet, aftercare, communication and cost
Poor
Satisfactory
Excellent
Care advice - Post operative, dietary, flea and worming, insurance etc
Poor
Satisfactory
Excellent
Staff- Please let us know how we are doing
Poor
Satisfactory
Excellent
Parking facilities- Availability and overall appearance of the exterior of the practice
Poor
Satisfactory
Excellent
Overall performance of the clinic and the care both you and your pets receive
Poor
Satisfactory
Excellent
Do you follow us on Facebook?
Yes
No
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Would you recommend us to a friend?
Yes
No
Clear selection
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