OSU Customer Feedback Form
Greetings! The Office of the Secretary of the University is conducting a Service Satisfaction Survey to our UP internal clients to evaluate our services. We kindly ask for your time to answer the following questions. Your participation is much appreciated. Thank you!
RESPONDENT’S INFORMATION
Name (optional)
Your answer
Office
Your answer
Designation
Your answer
EVALUATION OF OSU SERVICES
The following items pertain to the different services the OSU rendered to your office. Please rate each item on a scale of 1-5 (5 highest) in terms of the quality of work/accuracy and timeliness. You may skip items that are not applicable to you.
Release of the BOR Summary of Decisions
Poor
Best
Release of the UP Gazette
Poor
Best
Response to inquiries and follow-ups on BOR/PAC matters and OSU records
Poor
Best
Release of OSU records upon request
Poor
Best
Receiving of communications/documents from your unit
Poor
Best
Delivery of communications/documents to your unit
Poor
Best
Usefulness of the UP Gazette for decision-making
Poor
Best
Accessibility of the UP OSU website for policy concerns
Poor
Best
Comments/Suggestions
Your answer
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