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Staff Satisfaction Strategies
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Full Name:
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Job Title:
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Organization:
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Email:
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Phone Number:
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Highly satisfied clinical staff can most measurably impact which of the following outcomes (Choose 1):
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Improved patient satisfaction
Improved clinical outcomes
Improved productivity
Reduced overtime and premium labor costs (On-call, agency, etc.)
Not applicable
Other:
Which of the following staffing-related issues has the greatest negative impact on clinical staff satisfaction? (Choose up to 3)
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Mandatory overtime
Unbalanced workloads/patient assignments
Lack of influence/control over work schedule
Heavy use of external agency staff
Too much time spent on non-clinical tasks
Not enough support staff (transport teams, CNAs/LPNs, etc.)
Understaffing/not enough RNs to meet patient needs
Lack of support for career growth and continuing education
Requirements to float to other units
Lack of nurse manager availability
Not applicable
Required
Which of the following staffing strategies is most successful for improving clinical staff satisfaction? (Choose up to 3)
Self-scheduling
Staffing committees that include direct-care staff
Better floating processes (internal float pool, self-directed floating)
Incentive/reward programs to encourage filling certain shifts
Minimizing mandatory overtime
Data transparency (census, staffing numbers)
Consistent/equitable staffing policies across unit/organization
Staffing plans based on accurate, reliable patient acuity data
Centralized staffing processes
Not applicable
Which of the following does your organization consider to be among the top concerns or challenges regarding self-scheduling or self-initiated floating? (Choose up to 3)
Lack of adherence to self-scheduling limitations and guidelines
Schedules that best meet staff preferences vs. organizational needs
Employee tension and dissatisfaction regarding the self-scheduling process
Diminished patient experience due to self-scheduling vs. manager-directed scheduling
Increased scheduling costs due to “gaming the system”
Clinical staff prefer core schedules/don’t want to self-schedule
We have not considered self-scheduling
We use self-scheduling and have no concerns
Not applicable
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