Dear Water Customer,
Due to updates to the drinking water regulations, the Kansas Department of Health and Environment (KDHE) is requiring every public water supply system to gather data on their customers’ plumbing. This includes identifying every service line, including private home plumbing materials.
Please take a minute to provide the following information about your private plumbing material. We need your help in order to complete this requirement. Please complete the survey as soon as possible.
How to Check
Your Water Service Line is the main line that comes from the water meter into your home. It's usually located in a basement, crawl space, near the water heater or under the kitchen sink, but it could be anywhere.
The Primary Internal Plumbing are the water lines entering the building.
The Secondary Internal Plumbing are the lines that branch off the primary plumbing and supply water to the rest of the house.
The following are good places to look in your home:
Basement
Crawl space
Behind washing machines
Near the water heater
At the water shut-off to the building
Behind toilets
Under sinks
New plumbing may use a manifold system that looks like a block with a bunch of valves and piping exiting it.
If you are still unsure about what you have coming in your home and/or business, please contact the City Office at 785-454-6622 or the City Shop at 454-3721, and we will send out someone to help complete this survey.
Thank you for your participation!
City of Downs
Water & Sewer Dept.
Harry Colburn
