Change Your Rate Plan:
New VRTUCAR rate plans: All members should have received an email from VRTUCAR on March 29, 2018 with details about your new rate plan.If you would like to choose a different plan than the one you were placed on, you are welcome to do so. You may review all of VRTUCAR’s rate plan options at vrtucar.com/plans
Ending Membership Fully:
When fully ending your membership your account will be terminated and your member deposit will be applied to any outstanding balances (if applicable). If there is a credit remaining on your account, a refund will be issued. If you choose to return to VRTUCAR you will need to reapply as a new member and will be subject to registration fees or deposits depending on your plan.
VRTUCAR'S billing cycle closes at the end of the month so your final invoice will be issued by mid-month of the following month (i.e. April 15 for the month of March). All outstanding charges must be settled when terminating your account. Once your account is closed a refund cheque is issued to the last address on file (if applicable). If you need assistance in this matter, staff are happy to help.