PPCS System IT Support Help Request
Please use this form to request help with our programs and IT support for school issued devices. We are experiencing large volume of tickets. Someone will get in touch with you as soon as possible. There is no need to submit additional tickets. Thank you for your support.
What is your primary affiliation with PPCS?
Your Name (First, Last)
Student ID # (starts with 06 or 7 for FSU students)
Academic Village High School
Academic Village Middle
Contact Phone Number (xxx) xxx-xxxx
What type of issue are you experiencing?
Need student username & password for Canvas
Trouble accessing Canvas and/or Clever
403 Error when trying to Login to Canvas
Pairing to my child's account
Creating my parent Canvas account
Can't see Canvas course
Connecting to WiFi on a school-issued Chromebook (tech issue)
"Browser not supported" message on school-issued Chromebook (tech issue)
Need help installing Clever extension (tech issue)
Need help installing Lockdown Browser (tech issue)
My issue is with another program (please explain in detail including program name)
Please describe the issue you are experiencing. Be as specific as possible to help us assist you more quickly. If you are reporting a problem with a course, please include the course URL. The more information you provide, the easier it is for us to help you.
A copy of your responses will be emailed to the address you provided.
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This form was created inside of City of Pembroke Pines Charter Schools.