Saint Mary School Parent/Student Help Desk Ticket
Parents and students can use this help desk ticket system to retrieve passwords, access network areas, or for other general technology issues. Responses will generally be within a few hours during the school day. However, if a ticket is submitted during non-school hours, please wait for the next school day for a response.
Faculty and staff should use the Faculty/Staff Help Desk Ticket with their username.
Please use full name including last name.
If you're not a student, what is the student's name?
Records are sorted by student, so a student name will help accelerate the request.
Your Email Address
Note: Students should use their @
email address. You will receive your response via email to the one you provide.
What Is Your Association To Saint Mary?
Type of Issue
To better asssist and organize our efforts, please categorize your issue.
Choose your type of issue.
Power School Password Retrieve/Reset
Report an Error on a Webpage
Student Gmail Access/Question
Student Gmail Password Reset
Report issues of bullying on Google Apps
General Google Apps Question
Typing Pal Password Reset
STMARYBG network password reset (in-school network)
Unable to access Wireless Guest Network (not available yet to public).
Not sure what my issue classifies as.
Please explain your question/issue.
Use quotes from the sites if applicable.
When Do You Need This Issue Resolved?
Please give us a priority listing for your issue. Priority is given to any situation that may limit or restrict the daily operation of the classroom. Please do not confuse this with "waiting" until 11:59pm to finish a homework assignment.
Whenever - Not Important
Within 3-5 days
Within the next day please.
ASAP - Need it for a class!
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This form was created inside of Saint Mary.