Customer Satisfaction Survey
We value your opinion and would like you to answer a few questions to help us better serve you. The survey should take less than five minutes of your time to complete.
All questions are optional, if a question does not apply to you, you can skip it.
Contact Information
Company Name:
Your answer
Contact Name:
Your answer
Title:
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Phone Number (###) ###-####
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Email
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QTS WO / Invoice # (if applicable):
Your answer
Date:
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YYYY
Date of Job:
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Please select the applicable QTS department:
Please rate the service you received:
All questions are optional, if a question does not apply to you, you can skip it.
QTS’s Sales Representative provided a quote for services in a timely manner.
Comments:
Your answer
Satisfied with the quality of the services provided.
Comments:
Your answer
Satisfied with the lead time of the services provided.
Comments:
Your answer
Satisfied with the quality of reports / certificates.
Comments:
Your answer
Satisfied with the lead time of reports / certificates.
Comments:
Your answer
QTS responded to my inquiries and concerns in a timely manner.
Comments:
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QTS’s personnel are courteous and polite.
Comments:
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QTS’s personnel adhere to professional standards of conduct.
Comments:
Your answer
Technical Knowledge
I am satisfied with the technical knowledge of QTS’s Managers.
Comments:
Your answer
I am satisfied with the technical knowledge of QTS’s Instructors / Consultants:
Comments:
Your answer
I am satisfied with the technical knowledge of QTS's Technicians / Inspectors:
Comments:
Your answer
I am satisfied with QTS’s shipping and receiving services.
Comments:
Your answer
QTS's rates are more competitive than other suppliers of the same services.
Comments:
Your answer
QTS's services are generally better than other suppliers of the same services.
Comments:
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What can we improve to serve you better? Please provide specific examples:
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Is there anything positive from this experience you would like us to continue or do more of? Please provide specific examples:
Your answer
If you would like to share any additional comments, please provide them below:
Your answer
Thank you for choosing Quality Testing Services, Inc. for your Calibration, Mechanical, Nondestructive Testing, and Training / Consulting needs. We appreciate your business and look forward to serving you in the future.

Feel free to contact our Quality Assurance Manager or President with any concerns or comments you may have.
QA Manager, qa@qualitytesting.com Scott Zimmer, President, scottzimmer@qualitytesting.com
Toll Free: 1-888-770-0607, Office: 314-770-0607, Fax: 314-770-0103

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