MobilePass Project - Traveller Feedback from MobilePass Test
Thank you for taking part in the testing of the experimental MobilePass border checking device!
We would like to ask you a few more questions so that we get your opinion about this experience. We will only use this information to improve our device. Thank you for the time you take for us! We greatly value your input.
1. Gender:
Clear selection
2. Your age is :
Clear selection
3. Has the purpose of the MobilePass test , as well as the use of your personal data been adequately explained to you?
Clear selection
4. With which document have you passed this test?
Clear selection
5. How often do you cross this border?
Clear selection
6. As a traveler, do you think that the this new border crossing process was:
Yes
No
Easy to understand
Comfortable
Quick
Friendly
Clear selection
7. Please specify how you felt towards the different parts of the procedure :
Very positive (comfortable, quick, easy to use...)
Positive
Neutral
Negative
Very negative (uncomfortable, slow, not easy to use...)
Document verification
Fingerprints verification
Face verification
Clear selection
8. Globally speaking, do you think that this new way of checking could be an improvement?
Clear selection
9. Do you trust the MobilePass device to keep your personal data safe ?
Clear selection
10. Would you trust a Smart Phone-based application for border crossing to keep your data safe ?
Clear selection
11. In your opinion, how could the MobilePass device further improve the border control process (taking into account safety, efficiency and ease of use) ?
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