I liked the services that my child has received from this organization.

I felt like I had a say in my child's services.

Staff helped me set goals for my child/and or myself.

My child received the kinds of services that we wanted and needed.

Staff returned my calls promtly.

Staff believed that my child could grow, change, and recover.

I felt comfortable asking questions about my child's services, service plans, or medication.

I felt free to complain when I was not satisfied.

I was given information about my rights and my child's rights.

Staff respected my family's wishes about confidentiality.

Staff helped me obtain information I needed concerning my child's recovery.

My child's team listed to what my child had to say.

My child's team helped my child to set goals for him/herself.

I participated in my child's service planning.

If my child was taking medication, my child's team made information available to me about side effects to watch out for.

My child deals more effectively with daily problems.

My child is better able to control his/her life.

My child is better able to deal with a crisis.