Deposits/ cancellations/ no show/ need to know
Once we have an appointment set you will be sent an email in which you will click a link to pay the deposit for the service. A non refundable deposit is required in order to confirm the appointment within 24 hours of scheduling. Depending on the service the deposit amount will vary but will go towards the total of your service. If a deposit is not sent within 24 hours your appointment will be cancelled
Deposits cannot be refunded but can be transferred to another appointment date within that same month
Any cancellation less than 24 hours will result in a 50% cancellation fee. A new deposit must be sent in order to book a new appointment
A no call no show will result in a 100% cancellation fee and have you banned from booking again
If for any reason I have to cancel your appointment you are given a 15% discount for the inconvenience
I do not offer refunds but I do offer an adjustment appointment within the first week of your service
There will be times where I might have to have my kids in the salon with me it won’t be often but could happen once in a while. I am a child friendly environment and if you need to bring your little one I’m completely fine with it as well. If you need that space blocked off completely for you just let me know and I’ll adjust it, trust me I get it sometimes we can’t find anyone to watch our babies and it doesn’t mean you can’t get a day to pamper yourself
Thank you for choosing my small business and hope to reach out to you soon (: