VERBAL CONSENT DECLARATION:                            
FULLY UNDERSTAND AND AGREE THAT ALL SERVICES PROVIDED BY LEICESTER SOUTH FOOD BANK and HELPING HANDS ARE FREE OF CHARGE, AND ACCEPT NO LIABILITY WHATSOEVER FOR ANY ADVICE, INFORMATION OR HELP GIVEN.  THE SERVICE PROVIDED IS CONFIDENTIAL BUT THERE MAY BE OCCASIONS WHEN IT IS NECESSARY TO BREACH CONFIDENTIALITY, THESE ISSUES INCLUDE CHILD ABUSE, CONFLICT OF INTEREST OR WHERE THERE ARE LEGAL IMPLICATIONS VIA THE DATA PROTECTION ACT 2018, CHILDREN’S ACT, REHABILITATION OF OFFENDERS ACT AND PREVENTION OF TERRORISM ACT. GDPR:WE REQUIRE CONSENT OF HOW WE CONTACT YOU IN-LINE WITH UK LAWS ON DATA PROTECTION, WOULD YOU PREFER TELEPHONE, EMAIL OR BY POST?WE ALSO REQUIRE CONSENT ON HOLDING AND PROCESSING YOUR PERSONAL DATA.TO KEEP YOU INFORMED OF THE PROGRESS OF YOUR CASE, PROVIDE FEEDBACK ON THE QUALITY OF OUR SERVICES AND PROVIDE US WITH OUTCOMES ACHIEVED.TO RETAIN PERSONAL DETAILS AND CASE NOTES ON OUR CLIENT DATABASE FOR RECORD AND STATISTICAL PURPOSES.CONSENT TO SHARE DETAILS WITH OUR PARTNERS, LOCAL COUNCILS, AGREED SERVICE PROVIDERS AND OUR AUDITORS.FINALLY:IF WE DON’T HEAR FROM YOU FOR 3 MONTHS, WE WILL AUTOMATICALLY CLOSE YOUR CASE.  YOU CAN STILL RECEIVE OUR SUPPORT AND IF NEEDS BE YOUR CASE CAN BE RE-OPENED. YOUR INFORMATION WILL BE KEPT ON OUR SYSTEM FOR 6 YEARS BEFORE AUTOMATICALLY BEING DESTROYED UNLESS YOUR FILE HAS BEEN UPDATED WITHIN THIS TIME.