On the Job Training Quiz: Let's measure your ability to learn on the job.
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Semester *
School *
Hour *
Teacher *
Class Role *
What is your grade level *
When are you doing this unit? *
What is your first name. *
What is your last name. *
Watch this video before answering the questions. (The Training is often an example to follow.)
Could you always communicate in a pleasant and personable voice even if things in the office were hectic, you were mad at someone in the office or at home, or the customer calling in was angry? *
Practice kind self-efficacy!
1 point
It would be extrememly difficult for me to always maintain a pleasant and personable voice.
I could remove myself from my feelings and stay focused on the job at hand.
What specifically did Megan say when she first answered the phone? (Do you remember?) *
1 point
What were the first 5 questions Megan asked the potential client before she asked "How can we help you?" *
5 points
How did Megan record the information? *
1 point
Do you have legible handwriting and know how to spell most things? *
1 point
Did she explain to the customer what was going to happen, if so, what specifically did she say? *
1 point
What question did she ask to set up the time for the consultation? *
1 point
There did not seem to be a time the customer gave, so what did Megan say? *
1 point
What system do you use to keep up with your appointments? *
1 point
If you answered, "My Parents!" or "I don't." to the previous question, remember this is considered piggy backing; it is time to stand on your own two feet and begin to take responsibility for your own calendar.
How and what would you communicate to Chuck about the appointment? *
1 point
Do you know how to respond if someone calls in angry?  (When you don't know the answer to something asking the employers for help is always the best answer. This answer will not count against you. They don't expect you to know everything. They do expect you to try your best!) *
1 point
If so, explain what you would do.
1 point
What 6 things is Megan trying to accomplish by finishing the conversation with the following information: Chuck will come out and meet with you and then he will write up an estimate. He can either hand it to you or email it to you or fax it whichever way you would like. If anything comes up at the last minute give us a call. You know, if you can't meet, otherwise he will see you then. Okay, thank you very much. Bye *
1 point
Which love languages is she covering? *
1 point
Required
What is one piece of important information that Megan did not ask, but would be critical for Chuck to know in order to make it to the consultation?   *
1 point
Are you an organized person? Would you enjoy and be able to help an office keep track of billing, payables, supplies and maintenance schedules. *
1 point
Can you write a check? *
1 point
Do you know how to read a bank statement? *
1 point
Now that you've seen this office in action, what skill, technology use, creative idea or feedback can you bring to them to improve their office systems? *
1 point
Remember, intergenerational work is beneficial because while the older person can share their work and life experience, the younger person can bring knowledge about updated technologies. What technology programs or systems are you proficient in? *
How much does an office manager make?
Quite a bit on average and even more if you are really good at it!
Do they need a college degree?
Office managers typically need at least a bachelor's degree; however, many employers maintain flexible education requirements and allow on-the-job training for new hires. Office managers serve critical roles in nearly every industry, ensuring that organizations run smoothly and efficiently. Sep 2, 2021
Great work!
If you have done a good job on this activity and tried your best, you have just increased your attention to detail which is a transferable skill employers are looking for!
15 Top Transferable Skills 
(Check out this website for more information)
What Does a Year of College Really Cost? 
Discuss college costs with your parents/guardians.  They have received the graph above in the Parent/Guardian Newsletter. This Forbes article contains new resources that will help you and your parents stay informed.
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