STUDY ABOUT THE BENEFIT OF THE IMPLEMENTATION OF OPERATIONAL EXCELLENCE FOCUSED ON INDUSTRY 4.0
The objective of this survey is to conduct an study about the best practices in the implementation of the operational excellence in organisations and its effect on the Industry 4.0. This will have a direct impact on the sustainability of the organization, focused on obtain the established goals in its business strategy through demand analysis. This study aims to approach the effectiveness and efficiency of people, business and assets.

This survey is completely anonymous and it will not take longer than 5 minutes to fill in. We thank you for you collaboration and we commit to send the results of the study to the people who have participated in. We kindly ask you to please complete all questions based on your experience.

1. How much do you think you know the strategy of your organisation? Mark with an X your rating, being 1 the lowest and 5 the highest. *
2. Do you consider that the projects in your organisation are aligned with its objectives? Mark with an X your rating, being 1 the lowest and 5 the highest. *
3. Do you consider that your organisation ensures that strategy is comunicated in all levels? Mark with an X your rating, being 1 the lowest and 5 the highest. *
4. Do you know whether your organisation measures productivity? Mark one of following options: *
5. Do you know if your department or others are consulted for elaborating KPI´s? Mark with an X your rating, being 1 the lowest and 5 the highest. *
6. Which of the following KPI´s does your organisation use? (Choose one or more if necessary) *
Required
7. To what extent these situations occur in your organisation? Mark with an X your rating, being 1 the lowest and 5 the highest. *
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a. Give support for a more efficient work.
b. Remark the best practices to improve productivity.
c. Only gives value to managers criterion.
d. Organize team meetings to bring ideas for improvement.
8. In which percentage do you think that benefits would increase in your organisation if you improve the efficiency in processes and quality product? *
9. Which of the following methods have been implemented in your organisation? (Choose one or more if necessary) *
Required
10. In which of the following variables do you consider that your organisation should invest more effort to improve efficiency? Mark with an X your rating, being 1 the lowest and 5 the highest. *
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a. Reduce rework.
b. Improve customer satisfaction.
c. Increase energy efficiency.
d. Reduce operational errors.
11. Indicate what means for you the concept Industry 4.0: *
12. In your organisation, do you consider it is essential to automate systems for being more cost effective? Mark with an X your rating, being 1 the lowest and 5 the highest. *
13. Evaluate the degree of difficulty that implement new technologies will bring on your organisation. Mark with an X your rating, being 1 the lowest and 5 the highest. *
14. Which of the following variables do you think can affect the implementation of new technologies? Mark with an X your rating, being 1 the lowest and 5 the highest. *
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a. Budget
b. Training
c. Change resistance
d. Limited support from senior management.
15. Which of the following variables do you think are the most important to achieve high performance in teams of people? Mark with an X your rating, being 1 the lowest and 5 the highest. *
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a. Comunication
b. Coordination
c. Cooperation
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