Customer Satisfaction Questionnaire
Dear Valued Customer,

Weigh-Comm would like to thank you for giving us the opportunity to serve you.

Please help us serve you better by telling us about your experience with us. We appreciate your business and are striving to ensure we exceed your expectations.

Your ratings will form part of our continued improvement program. The responses can be anonymous if you choose.

Kind Regards,
Quality Manager
Attitude *
1. Poor || 2. Below Average || 3. Average || 4. Above average || 5. Excellent
Availability *
1. Poor || 2. Below Average || 3. Average || 4. Above average || 5. Excellent
Delivery on promises *
1. Poor || 2. Below Average || 3. Average || 4. Above average || 5. Excellent
Quality of work *
1. Poor || 2. Below Average || 3. Average || 4. Above average || 5. Excellent
Communication *
1. Poor || 2. Below Average || 3. Average || 4. Above average || 5. Excellent
Overall Rating *
1. Poor || 2. Below Average || 3. Average || 4. Above average || 5. Excellent
Additional comments or suggestions:
Company Name
Optional
Contact Person
Optional
Email Address
Optional
Thank you for completing this survey!
Assuring you of our best attention and service at all times

If you have any comments or concerns about this survey please contact: Weigh-Comm (Pty) Ltd on telephone no. +27(11) 397-3713
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