DSD Communication Issue Report
Before completing this form, please:
  1. Confirm that your phone number and email address are correct in Infinite Campus (parents/guardians) or in Employee Access (staff). Updating your contact details will often resolve any issues you are experiencing with receiving school/district communications.
  2. Search your Spam/Junk folder for "@durangoschools.org." If district emails have been landing there, please add Durango School District to your Safe Senders list. 
  3. Contact your child's school directly if you are missing school-specific emails.
If you have already followed the above steps and still are not receiving expected communications from DSD, please complete this form. Your contact information is required so that we may investigate the issue and provide a follow-up response.  

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Full Name *
Email Address (Provide the email address that should be receiving communications -- required so we can investigate the issue.) *
Phone Number (Missing emergency/Snow Day calls and text alerts? Provide the phone number that should be receiving communications -- required so we can investigate the issue.)
Primary Affiliation with Durango School District *
What type of communication are you NOT receiving? (Check all that apply.) *
Required
If you have any additional details that may help us troubleshoot, please add them below (e.g., specific dates or messages missing, etc.).
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