On Change

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On Change

Sean Boots talked a lot about how digital change is organizational change. He mentioned an interesting aside in response to my comment about consultants making bank in the change management industry. He said that digital government experts could always just become consultants on change management if digital somehow didn't work out and that got me thinking a lot about the core skill of handling and adapting to change. So below are some questions I am asking myself and some of my attempts to answer them...

How did I handle change in the workplace before?

Not well. Thinking back to my time in the City I wonder if I maybe had too much frustration when staff were averse to any of the changes I was trying to implement. I tried so hard to find "solutions" like a digital tracking system for contract approvals, or digital training guides that could be adapted to new practices but I don't know that I took enough time to understand the root causes of the problems I was trying to solve and whether the solutions worked for people around me. I think I was more concerned with checking a box.

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How do I want to handle change now?

With anxiety. I think about the change I am about to face with co-op and the fact that I cannot seem to keep up with coursework because I am so overwhelmed with the next 4 months. However I think some amount of caution is good when proceeding with change.

With an understanding of why change needs to happen, and guiding principles around how change should be centred and directed

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Can adapting to change in your personal life make you more adaptable to change in your work life?

Yes - because you learn skills and techniques around quick thinking and managing your emotional responses to change

No - because your personal change is something that carries much more weight and has a much more focussed responsibility towards yourself

Maybe - are we different people at work than we are at home? Where do we draw that line?

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