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TECHNICAL PROBLEM REPORT
IMPORTANT: If you are reporting an issue related to the performance of our Internet LIVE STREAM feed, please make sure you have tried to refresh your page and/or your browser. Live stream video feeds are very dependent on high-speed Internet access. Low bandwidth can result in slow network performance and/or interrupted transmission when large amounts of video data are received over an extended period of time.
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Thank You!
Viewer satisfaction is important to CTV. Please use this form to report any AUDIO or VIDEO QUALITY concerns you may have related to any of the programs you are watching. Complete and accurate information is necessary to assist CTV in working with engineers to resolve technical problems. Thank you for your cooperation and patience.
Date of Noted Concern *
MM
/
DD
/
YYYY
Time of Noted Concern *
Time
:
Specific PROGRAM you are watching *
Please enter the name of the program you are watching.
Concern related to AUDIO QUALITY
Concern related to VIDEO QUALITY
CABLE CHANNEL you are watching *
Please select the specific CABLE channel you are watching, if you are watching on TV.
Required
INTERNET SERVICE PROVIDER *
Please select the specific internet service provider for the stream you are watching.
Required
INTERNET BROWSER *
Please select the specific internet browser you are using for the stream you are watching.
Required
DEVICE *
Please select the specific device you are using.
Required
Zip Code *
The zip code where you are watching is important to assist engineers in troubleshooting the problem..
ADDITIONAL INFORMATION
Please provide any additional information you believe may be helpful.
Name *
Your name is required in case we need to call you back.
Phone *
Your phone number is required in order for us to call you back, if necessary, to resolve the problem.
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