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Section 1 of 3
Question
Question Type
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Water Permit
Water Billing question
Sewer Permit
Sewer Billing question
Highway question
Road Opening Permit
Driveway Permit
Trash question
General question about the DPW
Contacting DPW staff
Request help with dead animal on roadside
Traffic light at 85/Chestnut street
Other…
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Question
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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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add "Other"
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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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add "Other"
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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Option 6
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Strongly Agree
Agree
Neither Agree nor Disagree
Option 6
Option 7
Disagree
Strongly Disagree
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add "Other"
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Very Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Very Dissatisfied
Option 6
Option 7
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Section 2 of 3
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Section 3 of 3
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Message for respondents
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Insights
Total points distribution
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What was the reason for your call or visit to the DPW Office?
No responses yet for this question.
Department staff answered questions and/or returned calls promptly.
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Department staff was friendly and courteous.
No responses yet for this question.
Department staff handled my request in a reasonable amount of time or explained why it would take longer.
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Department staff was knowledgeable and professional.
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Please indicate your overall level of satisfaction with the service you received.
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None.Based on the reason for your most recent call, visit or contact, what specific elements of that process worked well for you?
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How could Department staff better meet your customer service expectations?
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With regard to the reason for your most recent call or visit, do you have any suggestions or comments relative to the process you experienced?
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Please add any additional comments you have here:
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You are under no obligation to provide any identifying information, however, if you would like us to contact you to follow up on any comments or suggestions, please provide your contact information below:
Name:
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Telephone Number:
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E-mail:
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