What is online learning?

Online learning is simply training that is delivered via the internet. To deliver the courses online we use an eLearning management system or LMS (Moodle). Moodle is the software (eLearning platform) and it is where a learner accesses all of their resources and submits all of their assignments.
Online learning can be synchronous or asynchronous.

Synchronous online learning means that the students and the Academics participate at the same time but in different locations. The key with synchronous learning is that it is real-time interaction using a specific resource at a specific time with specific people. Our synchronous online delivery (virtual classroom) comprises live online lecture sessions and live support sessions via our eLearning platform (Moodle) where students can interact with academics live. Learners will be provided with a timetable for this purpose.

Access to internet and a computer: Students need to have access to internet and a computer, iPad, smart phone or similar to be able to participate in online learning.

Digital literacy : Learners undertaking training involving different technologies, digital literacy, in particular, is a prerequisite skill that needs to be considered. Digital literacy for online learning extends beyond whether a student can use a computer or not. For example, a student may be required to record a video for assessment and then upload that file into the eLearning platform, reading and comprehending content online etc.

Response time for answering queries: Response to any queries will be straight forward if you contact us via phone or email during our business hours Monday to Friday 9am-5pm. Academics will also be responding to your queries regarding studies as per the scheduled online lecture and support sessions. Responses from academics might be delayed outside these designated times.

Turnaround times in assessment: Usually within 10 working days student can receive the outcome and feedback.

The frequency that an Academics staff will contact you and how: Academic staff can be contacted during the timetabled hours and all the communication should be via the eLearning platform.

Real-time delivery or student engagement sessions: As per the timetable.

Tracking student participation and progression: Students are required to actively participate in all the real-time delivery sessions as per the timetable. Students’ participation and progress will be monitored according to the Course progress and Attendance policy. Please refer to the Student Handbook for details

Additional support
Students will be provided with additional support to familiarise them with the online system. There will be an orientation process which includes all the necessary information and training sessions, if necessary, for students to get started with the online learning method. Students will also be provided with academic and other support related to their studies. Please refer to the Student Handbook for details on the range of our support services

Deferment, suspension, or cancellation of study
Application for deferment or suspension of courses after accepting the offer and visa being granted will not be approved if it is due to the online delivery mode. For other circumstances please refer to the deferment, suspension or cancellation policy in the Student Handbook

Student Declaration (PLEASE TICK ALL BOXES IN THE FOLLOWING 2 SECTIONS).