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Customer Satisfaction Survey
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Dear Customer. Thank you for giving us the opportunity to serve you better. Please help us by answering the following five questions about our products and services. We appreciate your business and want to make sure we exceed your expectations.
1. Dimachem/Chemfil technical service reps are knowledgeable, professional, and provide service and advice that benefits our operation. *
2. My service rep and/or Dimachem Order Desk and office responds to my inquiries in a professional and timely manner and appreciates my business. *
3. The Dimachem products we buy are well designed/formulated. They are strong, economical and effective. *
4. The quality and reliability of the Dimachem products, the ISO certified order processes, and the Lab meet all my expectations *
5. Based on your awareness of other chemical providers, I would describe Dimachem’s Value and Service as? *
Please share with us any comments or quotes we may use. We welcome suggestions on how we could do better. (Also, please add any details or comments you may have about any of the above questions and or any improvement suggestions or ideas)
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