Ecashpay Account Deletion Request Form

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We regret to see you go. To initiate the deletion of your Ecashpay account, kindly complete the form below. Please be advised that account deletion is permanent and irreversible. Before submitting your request, please take note of the following:

Ensure that you have withdrawn any remaining balances from your wallet to avoid forfeiture of your funds.
All personal information associated with your account will be permanently removed from our system.
Any pending reservations or unresolved issues must be addressed and closed prior to account deletion by contacting customersupport@ecashpay.com
As this process is irreversible, you will no longer have access to your old account. Should you wish to create a new Ecashpay account in the future, please visit www.ecashpay.com to sign up.

Privacy Disclaimer
Ecashpay is committed to protecting your privacy. All user data associated with your account will be deleted in accordance with our Data Protection Policies and the provisions of the Data Privacy Act of 2012 (Republic Act No. 10173). We uphold the highest standards of confidentiality and ensure that your personal information is securely and permanently removed from our systems upon completion of the deletion process.

Full Name (First Name, Middle Name, Last Name) *

Registered E-mail Address *

Registered Mobile Number
*

Customer ID (Optional)

Reason for Account Deletion: *

Duplicate account

I no longer use the app

Privacy concerns

Found an alternative service

App performance issues

Other:

Required

Acknowledgements *

I understand that deleting my account is permanent and cannot be undone.

I confirm that I have withdrawn all remaining balance from my account.

I acknowledge that this request will result in the loss of all data associated with my account

I authorize Ecashpay to proceed with the deletion of my account.

Required

Additional Information / Feedback (Optional)
If you'd like, you can use this section to share any additional information about your decision to delete your account, or to provide feedback on our services or platform. Your input is greatly appreciated and helps us improve.

Preferred time of call

One of our customer service representatives will get in touch with you to confirm your decision. Please indicate your preferred time for the call.

Time

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